Whether your business is hit with a brief power outage or by a natural disaster, any kind of interruption to your organization’s productivity cuts into your profits. A business continuity plan (BCP) is critical to ensuring your organization stays open. Here are some of the key strategies many companies rely on. Backup your data, applications, […]

Is your company losing money because of bad communication? Don’t suffer in silence! Read on to discover how unified communications (UC) can save your business. Companies in the United States and the United Kingdom have lost a total of $37 billion because of poor communication, according to The Holmes Report, the voice of the global […]

Efficient communication is urgently important to any business looking to succeed. Communication breakdowns lead to downtime and inefficiency, among other intangible expenses. Thankfully, all of that can easily be avoided with unified communications. What is unified communications? Unified communications (UC) allow you to manage all your communications from one architecture rather than separately. It integrates […]

Whether you’re a customer or a customer service agent, don’t you sometimes wish you could see the person you were talking to during a product or service issue resolution? Audio-only conversations can get the job done, but seeing the person at the other end of the line brings a whole new level of interaction that […]

If moving unified communications to the cloud is such a practical and inexpensive communications solution, why hasn’t everyone done it yet? A cloud-based unified communications (UC) means user flexibility, reduced technical support, and cost-savings on communication systems. Still, plenty remain unmoved. If you’ve considered moving your UC to the cloud but are not sure of […]

Over-the-Internet telephony systems, otherwise known as VoIP (Voice-over-Internet Protocol), have made personal and business communications much easier since they were first introduced. Communicating via the internet is undoubtedly a viable, cost-efficient substitute for traditional telephone systems, and enterprises of all sizes are smart to adapt to it. Apple’s CallKit is about to introduce even more […]

Unified Communications (UC) may be a solution to problems and potential issues a business may not even realize it has. The process of integrating multiple communications into a singular communication process can be both daunting and exciting. To determine whether or not UC are right for your company, learn more about their pros and cons […]

VoIP acts as a bridge between traditional landlines and our internet-centric lives. By unifying communications under a single system for voice, data, and video converged networks, many businesses are realizing unprecedented savings and improvements to their workflow models. If that sounds like something your SMB could benefit from, you’ve come to the right place. Fax […]