Blog

VoIP systems keep callers on the line

Recently, a story circulated amongst industry insiders of an official in a hospital’s records room who couldn’t customize her legacy phone system’s hold messages. The upshot was this particular platform restarted the hold message each time a caller was placed back on hold. Her provider – a reseller with little control over the system’s functionality […]

Google Cast becomes native to Chrome

Google’s Chromecast device has been around for a few years now. The simple and inexpensive flash-drive-sized screen broadcaster has earned itself a faithful following, but it’s not stopping there. With the newest update, you might even be able to ‘cast’ your desktop or mobile screen to a nearby device before the end of this article. […]

What can we learn from Delta’s IT outage?

Companies can pay a hefty sum if they ever experience any downtime. In fact, Delta Air Lines had a bad bout of severe downtime just last month. In just three days, the airline company cancelled 2300 scheduled flights and suffered $150 million in income loss. That doesn’t even account for the considerable reputational damage from […]

These tips help enhance your Powerpoint skills

It’s normal for us to utilize whatever tools we can to make things a little easier. Wanting to use tech to make presentations easier to understand is no exception. Although Microsoft PowerPoint can help you through the daunting task of speaking in public, that isn’t always the case. If your slides distract the audience from […]

Ready, set, update: iOS 10 release scheduled

Although they may not garner the fervor of hardware releases and refreshes, iOS updates still manage to bring even the most casual of iPhone and iPad users out of the woodwork. Those who were willing to brave the bugs of Apple’s beta got a chance to play with the most recent version of the mobile […]

Are your VMware machines up to date?

Until now, virtualization hadn’t been targeted by cyber attackers with the same vigor as other small- and medium-sized business IT solutions. Whether it was because of the inherent security of virtualization or because of the relatively narrow scope of its adoption, this is no longer the case. VMware, one of the leading virtualization software vendors, […]

Ransomware appears as fake Windows Update

Unlike those who attend Hogwarts, magicians rely mainly on subtle sleight of hand to convince others that they managed to make coins disappear into thin air. The same concept applies to ransomware. How can it complete its mission in a suit labeled with the word “Villain”? Nowadays, ransomware fashions various disguises that render it undetectable. […]

HIPAA liability: record settlement reached

Is being responsible for electronic medical records a daily source of trepidation for you or your business? While the sentiment is understandable, it often results from a lack of understanding about what HIPAA compliance actually means. As industry-wide penalties continue to rise every year, it’s essential to take a closer look at who is being […]

Change your Dropbox password

In 2012, cloud storage firm Dropbox was hacked with over two-thirds of its users’ details dumped all over the internet. While the company initially thought a collection of email addresses was the only thing stolen, it was wrong — passwords had been compromised as well. This new information came to light when the database was […]

4 things to look for in a business projector

The average projector lifespan is around 2,000 hours. That means it’s probably been a long time since you last went shopping for a new one. If you’re unsure what to be looking for in your next purchase, you’re not alone. With every year comes updated features and industry standards for your hardware, and we’re here […]