Incorporating Artificial Intelligence (AI) in internet phone systems seems like the logical next step to improving business telecom. However, it’s only now that businesses are truly embracing such hi-tech advances in VoIP. AI developers are paving the way for automated processes that have the potential to significantly enhance VoIP performance. Contact Center Operations Thanks to […]

Bloatware, junkware, trialware, third-party apps — whatever you call it. There’s now yet another reason to get rid of these annoying pre-installed programs and plugins indefinitely: security threats. Learn more about the other risk that might do more than slow down your computer. Tavis Ormandy, a researcher from Google’s Project Zero, recently discovered that a […]

In the past month, Microsoft has beefed up Office 365 with AI-driven capabilities designed to help businesses make the most of their data, company content, collaborative projects and more. Read on to learn about the new smart features you can expect in the Office 365 update. Automatically Uncover Trends in Excel Data Finding useful information […]

If you’re disturbed by advertisements and “helpful” suggestions that are based on your internet browsing habits, recent research has found yet another source of online tracking. It’s a sneaky tactic that also comes with serious security concerns. Let’s take a look at what you can do to stop it from targeting you. Why auto-fill passwords […]

From new Apple Watches and Apple TVs to Mac and iPhone upgrades, Apple released a slew of products in 2017. But what’s in store for Apple fans in 2018? We’ll likely see iterative updates to existing product lines, but there’s a good chance we’ll get some totally unexpected announcements. Read on to find out the […]

It’s frustrating to return to the office after a long holiday only to be greeted by a disorganized workstation. If having clean, hassle-free technology is one of your company’s New Year’s resolutions, this technology hardware checklist can help. ✓ Clean up your computer components Wipe your monitor with a clean, static-free fabric; remove excess dirt […]

Cloud technology has seen continuous adoption in 2017. In fact, business owners are starting to embrace hybrid cloud so much that 2020 is expected to be the year when combined private and public cloud spending will exceed traditional data centers. But until then, here are five hybrid cloud predictions for 2018. Clearer strategies Many infrastructure […]

“Fad” is a dirty word for many small-business owners. Whether it’s what they’re selling or what they’re investing in, business owners need long-term and reliable investments to secure their future. With 2017 in the rearview mirror, we finally know what was a fad and what was a smart investment. See for yourself! Small businesses love […]

The business world has had a long-standing debate about the best means of data storage. The healthcare industry has now decided to join in the debate with increasing adoption of EHRs. Electronic health records claim to improve on current paper-based methods. However, EHRs are not flawless. Learn more about the pros and cons of EHRs […]

Virtual containers have recently gained prominence with the open-source container platform, Docker. It promises to change the way IT operations are carried out, just like virtualization technology did a few years ago. Read on to know more about this revolutionary breakthrough and how it can help your business. What are containers and why are they […]